Wednesday, September 24, 2008

I love my iPhone...ouch!



Yes, I bought and broke an iPhone this September.
Special note: if you drop a $600 mini-computer/cellphone it is going to cost you at least $250 to fix...protective case or not. People are actually selling their broken iPhone on ebay rather than paying to have them fixed. Insurance? Apple Care is intended for computers...NOT cell phones. How many people carry their laptops around in their hands or pull them out of their pocket 100s of times a day.
Come-on Apple....wake-up!

P.S. I will NEVER...I repeat NEVER go back to an Apple Store.
I have visited an Apple Store maybe 7 times and every time has been a nightmare. 30 employees....28 of which know nothing and can DO nothing...
"You'll have to wait for a tech, sir. Have you signed-in?"
What? Is this a !@#$% restaurant? I need a reservation? Good-bye.
I walked into a AT&T store, straight-up-to the counter and they fixed the iPhone in 30 minutes flat.....APPLE STORE....you suck!

No comments: